Policies

Below is a list of all our policies.

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Quality policy

Veitur Utilities’ quality strategy aims at meeting customers’ demands by providing products and services in effective and safe manner.

The basis of Veitur Utilities’ operations is continuous improvements, process flows and Life Cycle Thinking (LCT)2.

Veitur emphasis on:

  • value-added services
  • professional project management
  • efficient maintenance and asset management
  • document and information management
  • use of technology to increase value and efficiency
  • safe tap water

The quality policy is built around prioritising Veitur Utilities’ values and corporate strategy and is presented in accordance with owners’ strategy.

[Policy reviewed at board meeting 17.05.2023]